Frequently Asked Questions

Everything you need to know about our handcrafted collections.

What is the processing time for new releases?

Due to the artisanal nature of our garments, please allow 3-5 business days for order processing during high-volume drop periods.

Do you offer international shipping?

Yes, we ship worldwide via DHL Express. Shipping costs and import duties are calculated at checkout based on your delivery location.

What is your return policy for limited edition items?

We accept returns on unworn, unwashed items with original tags within 14 days of delivery. Please note that certain 'Archive' or 'Final Sale' items are ineligible for return.

How should I care for hand-dyed or hand-loomed fabrics?

We recommend hand washing in cold water with mild detergent and air drying away from direct sunlight to preserve the integrity of the natural dyes and fibers.

Can I modify or cancel my order after it has been placed?

Once an order is placed, it is immediately sent to our fulfillment center. We are unable to guarantee modifications or cancellations, but please contact [email protected] immediately for assistance.

How do I know which size to choose?

Detailed measurements for every garment are provided on the individual product pages. Our silhouettes often feature a relaxed fit, so we recommend comparing our charts to a similar item you already own.